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SFTY10  Dealing with Angry Customers
 
Date(s)Time(s)
Thursday 8/27/20151:00 PM - 5:00 PM

Price: $0.00 /$0.00
Space Available
Course closing date: 8/27/2015
Location:  Council Chambers

For more information contact: Alicia L./Risk Mgmt., 505-863-1229
Credits Available
Total Training Hours: 4 
Description:
◦Forms of Communication ◦Self Defensive Against An Angry Customer ◦Managing An Angry Customer ◦Maintain or Regain Control ◦Being Proactive Class Length: 4 hours Who needs to attend: Suggested for employees/supervisors/manager/foreman How Often: As Needed This training is approved for Water Credit.
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If you have questions, please contact Risk Management at extension 11280 or dial (505) 726-2616.
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