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Risk Management Department

Safety Training

Dealing with Angry Customers (SFTY10)
9/19/2019 - Council Chambers
*Forms of Communication
*Self Defensive Against An Angry Customer
*Managing An Angry Customer
*Maintain or Regain Control
*Being Proactive

Class Length: 4 hours

Who needs to attend: Suggested for employees/supervisors/manager/foreman

How Often: As Needed

This training is approved for Water Credit.
Defensive Driving Course (SFTY120)
9/19/2019 - Council Chambers
- Driving Risks - Collision Prevention - Impaired Driving - Physical and Mental Conditions that affect Driving Ability - Right of way violations - Avoiding Collisions at intersections - Following too closely 
CPR and First Aid (E.M.S.) (SFTY10)
9/25/2019 - Fire Station 1
* Adult CPR skills
* Signs and symptoms of heart attack or * Adult First Aid skills
* Signs and symptoms of medical emergencies and their treatments
class Length: 8 hours
Who Should Attend: Suggested for all Employees, and beneficial for everyone
How Often: Every 2 years 
OSHA 10 General Industry-1926 (SFTY10)
10/10/2019 - Council Chambers
- OSHA 10 hour General Industry Training Program - Introduction to OSHA ? REQUIRED - Walking and Working Surfaces ? REQUIRED - Exit Routes, Emergency Action Plans, Fire Prevention Plans and Fire Protection ? REQUIRED - Electrical ? REQUIRED - Personal Protective Equipment ? REQUIRED - Hazard Communication ? REQUIRED ELECTIVE TOPICS: - Hazardous Materials (Flammable and Combustible Liquids) - Materials Handling - Machine Guarding - Introduction to Industrial Hygiene - Bloodborne Pathogens - Ergonomics - Safety and Health Programs - Fall Protection - Includes DOL/OSHA card for completion ? allow 6 to 8 weeks for card to be delivered Class Length: 10 hours ? minimum of 2 days Who Should Attend: Suggested for Employees/Managers/Supervisors in General Industry. How Often: As Needed per OSHA Guidelines This training is approved for Water Credit.  




If you have questions, please contact Risk Management at extension 11101 or dial (505) 863-1229.

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